HOW TO

MAKE A PAYMENT ON TO YOUR ACCOUNT

To make payments online, login to your Coinfx24 account then  click ‘Deposits’ then Make a Deposit. You can also email our Customer Services Team on info@coinfx24.com or contact live chat to make a deposit.

Coinfx24 reserves the right to charge $20 on deposits under $1000.

We do not accept any third party payments. We do not currently accept deposits from E-Wallets such as Moneybookers, Paypal, Neteller, Ukash etc.

HOW TO

MAKE A WITHDRAWAL FROM YOUR ACCOUNT

The minimum withdrawal amount is $50 cleared funds on your trading ledger that is not being used to support the margin/NTR on any open positions. If the amount available is less than $50 then you will only be able to withdraw the full amount.

To withdraw money, go to ‘My Account’, ‘Withdraw Funds’ and then follow the on-screen instructions:

You may also make a request to withdraw money via email at info@coinfx24.com or by contacting live support. All money withdrawn to a card must be back onto the card that was used to deposit funds. The maximum withdrawal amount onto a card is $25,000, apart from Mastercard which is $2500, at any one time, although you are able to make multiple withdrawals in one day.

Crypto Withdrawal should be in your wallet between 8 - 48hrs. Any Bank Transfer should be in your account within 2 - 5 working days.

International bank transfers and bank transfers in currencies other than usd will be subject to additional charges.

COINFX24

CLIENT MONEY PROTECTION

Coinfx24 is authorised and regulated by the UK Financial Conduct Authority (FCA) and as such we are subject to the FCA’s client money rules when we receive and handle funds belonging to our clients. The purpose of the client money rules is to ensure that an authorised firm provides adequate protection for funds which it holds for its clients by requiring on a mandatory basis the separation of client funds from the firm’s own funds, other than in limited prescribed circumstances.

This mandatory separation of our clients’ funds from our own proprietary funds is achieved by our holding funds which our clients pay over to us in a segregated bank account which our bankers have acknowledged to be a client money account. 

By operation of the FCA’s client money rules the client funds which we hold in that account is subject to the terms of a trust which applies automatically by virtue of section 139(1) of the Financial Services and Markets Act 2000. That trust arrangement creates a fiduciary relationship between Coinfx24 and its clients under which client funds held in the client money account maintained by Coinfx24 in its own name remain in the beneficial ownership of the clients according to their respective pro rata interests in it. Consequently money which we hold for our clients in our client money account would not be used to satisfy the claims of any other creditors of Coinfx24.

The FCA’s client money rules prescribe the way in which, and the extent to which, funds are held in a client money account would be returned to clients in the event of the failure of the firm holding those funds for its clients or the bank at which a particular client money account is maintained.

Please be assured that Coinfx24 takes its regulatory obligations very seriously. In particular, in accordance with our obligations under the FCA’s client money rules we have taken the appropriate steps to provide client money protections for our clients.

Broker securities accounts are protected by the Securities Investor Protection Corporation (SIPC) up to $500,000 with an additional SIPC excess policy with certain underwriters at Lloyd's of London.

HOW TO

USE THIRD PARTY PAYMENT

We cannot accept any third party payments. All payments must be made from an account in the name of the Coinfx24 account holder.