Coinfx24 Ltd is committed to treating its customers fairly and it will never knowingly put itself in a position whereby its own interests, or its duty to another party, prevent it from discharging its duty to a customer.

We maintain and operate effective organisational and administrative arrangements with a view to taking all reasonable steps to prevent conflicts of interest from giving rise to a material risk of damage to the interests of our clients.  We here seek to provide further details on our conflicts of interest policy.

Our policy

We monitor for, and keep a record of, all potential conflicts of interest in our business and also maintain procedures to manage actual or potential conflicts. This includes procedures to maintain appropriate independence between members of our staff who are involved in different activities, in particular, through the operation of information barriers (including the physical separation of staff), the segregation of duties and responsibilities, and maintenance of a policy of independence which requires our staff, when providing services to a client, to act in the best interests of the client and to disregard any conflicts of interest.

We also maintain remuneration policies and practices; and a gifts policy so as to ensure that clients are treated fairly and their interests are not impaired by our remuneration practices.

Disclosure

Notwithstanding the procedures which we maintain to manage potential conflicts of interest, if these are not sufficient to ensure, with reasonable confidence, that the risks of damage to clients’ interests will be prevented, we will disclose the nature and/or sources of conflicts before carrying on business for a client.

In some circumstances, where it is impossible to properly manage a conflict of interest we may decide not to act for a client or potential client.

You may request further information about our management of conflicts of interest.