TRADEBACK™ TERMS AND CONDITIONS
TradeBack Loyalty Scheme Terms & Conditions (Cryptocurrency and CFD Trading)
1. You agree that by participating in the Coinfx24 (hereinafter referred to as ‘Coinfx24‘, ‘We‘, ‘Us‘, or ‘Our‘) ‘TradeBack‘ Loyalty Scheme (the ‘Loyalty Scheme‘), that you will be bound by these Loyalty Scheme terms and conditions (the ‘Loyalty Scheme Terms‘) as well as the general terms and conditions that apply to your Account, including but not limited to those terms and conditions set out in the General Terms and Conditions and any other applicable terms available at the URL https://www.coinfx24.com/terms-agreements/ (together ‘Our Terms‘).
2. The Loyalty Scheme shall commence on 1 November 2015 (the ‘Start Date‘) and shall continue until otherwise terminated by us under these Loyalty Scheme Terms. From 1 August 2018 the Loyalty Scheme will only be made available to clients who are classified as professional.
ELIGIBILITY TO PARTICIPATE IN LOYALTY SCHEME
3. Without prejudice to any other provisions with these Loyalty Scheme Terms, you acknowledge and accept that in order to be eligible to participate and benefit from the Loyalty Scheme you must operate your Account at all times in accordance with Our Terms. For the avoidance of doubt, ‘Demo Account’ holders are not eligible for participation in the Scheme.
4. From 1 August 2018 the Loyalty Scheme will only be made available to clients who are classified as professional. Such clients will automatically be enrolled in the Loyalty Scheme. If you do not wish to participate in the Loyalty Scheme you can opt out by emailing us at customerservices@coinfx24.com.
THE LOYALTY SCHEME
5. These Loyalty Scheme Terms explain how you can receive a Loyalty Rebate to your Account by placing Qualifying Trades through the Website using your Account.
Calculation of a Loyalty Rebate
6. Your Loyalty Rebate shall be directly connected to your volume of trading on the web and desktop platforms. We will measure volume according to the staked amount or amount of contracts for each trade and the normal in-hours spread stated in the Coinfx24 Market Information Sheet at the time the trade is closed.
CRYPTOCURRENCY
Loyalty Tier to be applied as a percentage (%) of Stake (per point) x Spread x prevailing exchange rate between instrument base currency and account base currency (this is the exchange rate figure as of the last day of the month).
By way of example only:
If you place two hundred (200) Qualifying Trades at a stake of five dollars ($5.00) per point on Wall Street Rolling Daily (‘Stake’), where the spread under normal market conditions is two (2) points (‘Spread’), your Loyalty Rebate shall be calculated as follows:
Qualifying Trades x Stake x Spread x prevailing exchange rate between instrument base currency and account base currency (this is the exchange rate figure as of the last day of the month)
200 x five dollars ($5.00) x two (2) x 0.640 = £1280
In accordance with the Loyalty Tiers set out in Appendix 1 you may be eligible for a £64 rebate.
CFDs
Loyalty Tier to be applied as a percentage (%) of Size x Spread x prevailing exchange rate between instrument base currency and account base currency (this is the exchange rate figure as of the last day of the month).
By way of example only:
If you place two hundred (200) Qualifying Trades of five contracts (5 x $10 per point = $50 per point) on Wall Street CFD (‘Size’), where the spread under normal market conditions is two (2) points (‘Spread’), your Loyalty Rebate shall be calculated as follows:
Qualifying Trades x Size x Spread x prevailing exchange rate between instrument base currency and account base currency (this is the exchange rate figure as of the last day of the month)
200 x five contracts ($50.00) x two (2) x 0.640 = £12,800
In accordance with the Loyalty Tiers set out in Appendix 1 you may be eligible for a £1280 rebate.
Queries and Disputes
15. For information about resolving any problems or disputes regarding a Loyalty Rebate, please contact Coinfx24 at customerservices@coinfx24.com . Any complaints or disputes must be notified to Coinfx24 within five (5) working days of receipt of your Loyalty Statement.
16. Without prejudice to any other provisions contained within Our Terms, we reserve the right in our sole and absolute discretion to remove you from the Loyalty Scheme and/or prohibit you from participating in any future promotion and/or withhold or recover payment of any Loyalty Rebate if you fail to follow these Loyalty Scheme Terms and/or Our Terms and/or abuse or threaten to abuse the Loyalty Scheme and/or any engage in any conduct which we consider detrimental to the interests of Coinfx24.
General Terms
17. Neither the employees of Coinfx24 Limited, or other producers or suppliers associated with the Loyalty Scheme, their advertising, printing and publicity agencies, and their immediate family members (i.e. any person residing in the household of the aforementioned people) will be eligible to participate in the Loyalty Scheme.
18. We reserve the right to alter, amend or terminate the Loyalty Scheme, or any aspect of it, at any time and without prior notice. We may make changes to these Loyalty Scheme Terms and will notify you of these changes by posting the modified terms on the Website. We recommend you revisit these Loyalty Scheme Terms regularly, and by your continued use of the Websites, services and/or participation in the Loyalty Scheme you accept any such modified terms.
19. Without prejudice to any other provision within these Loyalty Scheme Terms, if the Loyalty Scheme cannot be executed as planned, including any problems or technical malfunction beyond our control, we shall incur no liability, including but not limited to withholding any Loyalty Rebate which may have accrued had it not been for such problems or technical malfunctions.
20. In the event that these Loyalty Scheme Terms conflict with any of Our Terms or any promotional materials, then the Loyalty Scheme Terms shall prevail to the extent of the inconsistency.
21. If any term of the terms set out in the Loyalty Scheme Terms are found to be illegal, invalid or unenforceable under any applicable law, such term shall, insofar as it is severable from the remaining terms, be deemed omitted from the Loyalty Scheme Terms and shall in no way affect the legality, validity or enforceability of the remaining terms.
22. These Loyalty Scheme Terms shall be governed and construed in accordance with the laws of Gibraltar.
23. The Courts of Gibraltar will have exclusive jurisdiction over any claim or matter arising under or in connection with these Loyalty Scheme Terms and the legal relationships established by them. Nothing in Clause 23 shall limit our right to take proceedings against you in any other court of competent jurisdiction, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
24. If Our Terms our translated into a language other than English, then the English version shall prevail where there is an inconsistency.
Definitions
25. Capitalised terms herein shall have the same meanings as set out in Our Terms.
26. In addition the following definitions shall apply:
i. ‘Loyalty Rebate’ shall mean the amount calculated in accordance with Clause 6 above and which may be payable to you in accordance with these Loyalty Scheme Terms;
ii. ‘Loyalty Scheme’ shall mean this Loyalty Scheme as amended or replaced by Coinfx24 from time to time;
iii. ‘Loyalty Statement’ shall mean the statement Coinfx24 shall endeavour to email to you at the end of each Month, setting out any Qualifying Trades placed by you in the preceding Month;
iv. ‘Month’ for the purposes of the Loyalty Scheme, shall mean a calendar month;
v. ‘Loyalty Tier’ shall mean one of the Loyalty Tiers as set out in Appendix 1;
vi. ‘Qualifying Trade’ shall mean any Opening Trade made by anyone who is a member of the Loyalty Scheme and provided always that such Opening Trade has been made after the Start Date and is entered into at normal ‘market risk’ and which shall exclude any trade(s) entered into with the intent and/or which has the effect of making the trade ‘risk-free’ or less risky than normal ‘market risk’ by any means including but not limited to strategies using Other Accounts, ‘opposing trades’, ‘arbitrage trades’, ‘bet-matching trades’ or such other similar hedging strategies; and
vii. ‘Opening Trade’ shall mean the opening of a position.
Appendix 1
| Loyalty tier | Monthly trades | TradeBack rebate |
|---|---|---|
| Silver | $5000 - $19999 | 5% |
| Gold | $20000 - $49999 | 7.5% |
| Platinum | $50000+ | 10% |
Last updated: 19/03/21
If you have any questions, please contact customerservices@coinfx24.com .